Featured program
The ER Practice Partnership
Employee Relations Relief, Infrastructure Buildout and Embedded Leadership.
The HRER helps organizations cover, build, strengthen, or temporarily lead the employee relations function while improving the workforce decisions, systems, and manager practices around it.
We can step in, do the work, build what is missing and leave your team better equipped to manage what comes next.
Discuss Your Organization See the ways to engage
Who this is for
Organizations whose employee relations work has outgrown the way it is handled.
The cases are getting more complex. Managers escalate late or not at all. Decisions vary by who is in the room. Documentation, reporting, and leaves sit in different hands. Leadership wants a function it can trust before the next stage of growth, a reorganization, or an audit makes the gaps expensive.
- Teams that need experienced ER capacity now while they recruit, cover a leave, or absorb more volume
- Founders and executives who have outgrown ad hoc handling of employee issues
- CHROs and People leaders standing up or centralizing an ER function
- HR teams that need senior ER decision authority above them
- Organizations preparing for growth, restructuring, or a systems change that will expose weak ER practice
- Companies that need a senior leader in the seat while they hire or rebuild
Three ways in. One continuum.
Cover the work, build the function, or lead it.
Start wherever the need is. Interim support often shows what has to be built, and the operating model you build is the one embedded leadership runs. Many clients move from one to the next.
Step in
Employee Relations Relief + Interim Support
Employee Relations support when the work cannot wait for the perfect hire. Experienced ER capacity while you recruit, absorb more volume, cover a leave, or decide what the permanent structure should be.
Flexible hourly, interim and project based support available. Remote, hybrid and onsite engagements available.
- Case management and workplace investigations
- Manager and HRBP advisory
- Leave and accommodation support and vendor coordination
- ER intake, escalation, and documentation follow through
Build
ER Infrastructure + Buildout
Practice design and elevation. We assess what is missing, build the process, create the supporting tools, and train the team that will own it.
Scope
- Current state assessment of cases, practices, documentation, and manager capability
- Operating model design: roles, tiers, service levels, and escalation
- Intake and triage redesign
- Governance and decision rights
- AI-supported reporting that surfaces patterns and risk early
- Case management technology selection, AI tool evaluation, and HR workstream ownership for the implementation
- Manager equipping: standards, tools, and guidance
- Custom forms, templates, SOPs, and playbooks built for your organization
- Training, implementation, and a transition plan for the permanent hire or internal owner
Outcomes
- One way of handling employee issues across the organization
- Faster, more consistent decisions with a clear record
- Leadership visibility into what the cases are saying, moving from case reporting to workforce intelligence
- A team trained to run what was built
Investment Scoped to your needs
Buildouts are scoped by custom proposal. Project plus hourly structures available. Schedule a call or email info@thehrer.com and we will follow up.
Build My ER ProcessLead
Embedded ER, Operations and Leaves Leadership
Fractional senior leadership for organizations that need ongoing ER decision authority and People Operations oversight now.
Scope
- Decision authority on complex and sensitive employee matters
- People Operations oversight
- Leaves and accommodations leadership
- Investigations, scoped separately when needed
- Implementation support for HR systems, case management, and AI tools, with human review built in
- Manager guidance and difficult conversation preparation
- AI-supported executive reporting on trends, hotspots, and risk
Outcomes
- A senior leader accountable for the function from week one
- Decisions made and documented on time
- A stronger function to hand to a permanent leader, or to keep
Investment Scoped to your needs
Three month minimum. Can be broken out by pillar, ER, People Operations, or Leaves, with a custom proposal. Schedule a call or email info@thehrer.com and we will follow up.
Discuss Embedded LeadershipER Infrastructure + Buildout
We can step in, do the work, build the tools and train your team to carry it forward.
This is a consulting and implementation service. The HRER assesses what is missing, builds the process, creates the supporting tools, and trains the people who will own them.
Talk About Your ER InfrastructureWhat we build
- ER intake process design and escalation frameworks
- Investigation workflows and case documentation standards
- Case management processes and case tracking tools
- Leave and accommodation workflows
- Manager guidance tools and decision trees
- Custom forms and templates
- SOPs and playbooks
- Training and implementation
- Transition plans for permanent hires or internal owners
How an engagement runs
Discovery call
Thirty minutes on what is happening, what is at stake, and whether The HRER is the right partner.
Assessment
A structured look at cases, practices, documentation, systems, and manager capability. Findings you can act on.
Cover, build, or embed
Step into live work, build the operating model, or take the leadership seat, based on what the organization needs first.
Transition
Hand the function to a permanent leader, continue on a retainer, or keep embedded support.
From case reporting to workforce intelligence
Beyond case management
We help leaders move from reporting what happened to understanding why it is happening, where it may happen next, and what action could reduce the risk. This includes AI-supported trend analysis, hotspot identification, leadership insights, and practical next steps.
Turn Workforce Data Into Earlier Action
The HRER helps organizations use employee relations, leave, performance, case, and workforce data to identify patterns before they become larger problems. We use AI-supported analysis to surface emerging hotspots, recurring manager issues, process breakdowns, and areas of workforce risk.
Technology can accelerate the analysis. Experienced human judgment determines what the information means, what requires further review, and how leaders should respond.
Support may include
- Assessing how AI is affecting employees, managers, workload, and decision-making
- Identifying trends across complaints, investigations, performance, leave, accommodations, and exits
- Detecting workplace hotspots and recurring leadership concerns
- Evaluating which decisions can be supported by AI and which require human judgment
- Establishing quality-control and human-review practices
- Translating workforce data into priorities, recommendations, and resolution plans
- Measuring whether interventions actually improve outcomes
Templates, two ways
Built for your organization, or ready to use.
A service
Custom Templates as a Service
The HRER designs tools specifically for your organization as part of a consulting or buildout engagement. Forms, workflows, decision trees, and playbooks shaped around your policies, your systems, and the people who will use them.
Talk About Your ER InfrastructureA product
Ready Made Templates and Toolkits
Reusable ER resources your team can purchase without a consulting engagement. Intake forms, investigation templates, manager guides, and more.
Explore ER ToolsAlso available
Workplace investigations
Investigations are scoped by custom proposal based on the parties, the allegations, and the timeline. They are available inside an embedded engagement or on their own.
People Advisory Retainer
Ongoing senior counsel on ER, performance, manager, organizational, and AI and workforce questions without embedded leadership.
Scoped to your needs. Schedule a call or email info@thehrer.com and we will follow up.
How the engagements use this
In interim support, case trend review comes with the coverage. In ER Infrastructure + Buildout, the reporting layer is built so patterns are visible from the start. In Embedded Leadership, LeShanda runs the analysis alongside the live caseload and brings leadership a read on hotspots, recurring manager issues, and where earlier intervention will reduce risk.